5 Years Limited Warranty
Siro Advanced Industries S.A.E. (SAI-Solutions) warrants to the original retail purchaser for a period of five years from the date of purchase, all its products (in bedrooms range and kitchens range) to be free from defects in materials and workmanship.
The warranty covers all components and accessories of Siro Advanced Industries S.A.E. products against manufacturing defects (workmanship and/or material) for 5 years from the date of purchase by the original retail purchaser. Siro Advanced Industries S.A.E. would fix or replace the defected components.
If a defect directly affecting the product function reoccur during the warranty period, the company would replace the product with a new one and keeping the remaining warranty period from the date of purchase by the original retail purchaser.
The warranty covers all costs of inspection, labor and travel for repair staff sent from Siro Advanced Industries S.A.E. Also, it covers all transport cost from shipping goods for repair from the customer location to the service center in the factory & back.
This limited warranty does do not apply to the following:
- Merchandise that was, at any time, used as a floor sample or display model.
- Merchandise purchased second-hand or which the customer accepted to buy including defects.
- Merchandise purchased at a distress sale or a going-out-of business sale.
- Any product modifications by dealer, consumer or other parties.
- Dissatisfaction due to buyer’s remorse.
- Damages incurred due to assembly or repair if done by the customer.
- Damages incurred by accidents or abuse.
- Warranty does not cover leather finish & velvet types due to their very nature.
- Defects caused by use of chemical treatments or protective coatings or excess moisture or storage on the open.
- Warranty does not cover slight differences between the product sold and pictures in catalog and website.
All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse (scratches – breakage – water damages), transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care.
Warranty is null and void if furniture has been moved from original point of delivery to original retail purchaser.
In all cases, the responsibility of Siro Advanced Industries S.A.E. do not exceed the value of the purchase price, repairing cost or replacing the product.
Siro Advanced Industries S.A.E. is not authorizing any of the sales representatives, distributors or retailers to do any changes or promises to change or adjust this warranty.
This warranty is made solely to the original retail purchaser and is non-transferable under any circumstances.
To activate the warranty, the original retail purchaser is required to contact Siro Advanced Industries S.A.E.
In case of breach of any of the points and conditions in this warranty by the customer mentioned afore, Siro Advanced Industries S.A.E. would not be accountable to the customer.
This warranty is only valid in Arab Republic of Egypt.